@proceedings{CUr/E-g/2004,
author = "Urdiales Garc{\'i}a, Cristina and de Trazegnies Otero, Carmen and J. Vazquez Salceda and Sandoval Hern{\'a}ndez, Francisco",
note = "
mayo 2004

2nd EU-LAT (Euro-Latin America) Workshop on e-Government and e-Democracy, Santiago de Chile (Chile)",
title = "{E}-government and security: using ergonomics to reduce the digital divide",
year = "2004",
}